A Mitie big challenge

Mitie provide strategic facilities management and consultancy services to some of the biggest organisations around. Under one brand they operate six divisions providing dozens of services from the familiar cleaning and security to the less familiar asset data analytics. They knew they wanted Kentico – but everything else needed defining.

Better full-service

Mitie approached NetConstruct to partner with them to deliver a solution which pulled on all our agency skillsets; from research to UX, IA to visual design, front-end coding and then onto a large-scale, custom software implementation of the Kentico platform.

fully responsive
six sites in 1
retina ready
Image 1

Better approach

It was a big task, but working methodologically, continuously sharing, iterating, refining and then testing our ideas we delivered not just a new mitie.com but a platform that easily ‘spins out’ new or discreet sites and pages to support new Mitie micro-businesses as they develop inside of the main brand.

Image 2

Better ongoing

Today we continue our work putting this framework to use in new areas for Mitie, including client-facing systems. The thought and consideration taken in the early planning stages allows us to draw from this ‘kit of parts’ to deliver solutions for any digital touchpoint.

The team at NetConstruct made great efforts to understand Mitie’s service offering, allowing us to present this to prospective customers in a really streamlined way. They also helped us “get in the heads of” the persona types of our audiences, and helped us implement a great user experience for each of them to make the new mitie.com as relevant to each of them as possible. We’ve had plenty of feedback from our employees, and the analytics are really promising. We’re looking forward to working with NetConstruct on the exciting features in the EMS later this year!

Shaun Mooney Group Digital Communications Manager